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ncckylew's profile

Visitor

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3 Messages

Fri, Jul 13, 2018 7:00 AM

Change Ecobill Email Address

I was wondering if Comcast could add the ability to change the ecobill email address independently from the users in the organization. I'm just the IT guy, so I'd like to have our billing emails go to an accounts payable address so the people who pay the bill can see it.

Responses

New Member

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163 Messages

3 y ago

I would like to assist with your portal concerns. Can you please provide the name, address and phone number on the account through private message? 

Visitor

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3 Messages

3 y ago

Hi Michelle,

I’m asking for a feature in the portal. Not a specific change to my account.

New Member

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163 Messages

3 y ago

This feature is in the business portal. The following link will show you more information on this feature.  https://business.comcast.com/help-and-support/accounts-billing/sign-up-for-ecobill-eco-bill/  

Visitor

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3 Messages

3 y ago

The feature for signing up is there, but not the ability to change the email address. That’s what I’ve been asking for...

It’s pre-populated to my email address, and my boss has his residential account tied to his work email. I’m unable to add him as another user on the account because his email is in use. So this why I’d like to be able to redirect the emails from my email address to a group email we can both see.

New Member

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163 Messages

3 y ago

Can you please provide the name, address and phone number on the account through private message?