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ahze's profile

Visitor

 • 

3 Messages

Thu, Sep 25, 2014 1:00 PM

canceled account, just got a bill.

Hello,

 

I canceled my comcast business account on 7/30 and spent an hour on the phone doing so.  I was informed that I'd be billed for August, which was paid, and now I just recieved a bill for 9/17-10/16.  Please remove this bill and make sure my account is canceled.

 

Acct: (edited for account security)

 

 

Responses

Visitor

 • 

3 Messages

6 years ago

Ticket # from 7/30: CR385092542

Official Employee

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869 Messages

6 years ago

Hello ahze,

 

We have engaged our regional support team to assist with this issue.

 

Thank you

Visitor

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3 Messages

6 years ago

ping? 

 

I just got another bill.