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brendenryan99's profile

New Member

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1 Message

Fri, Jul 3, 2020 12:00 PM

Business modem password reset

Hi I am unable to log into the modem. cusadmin and highspeed don’t work for the user id/ password

Responses

Official Employee

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508 Messages

8 months ago

Thanks so much for taking the time to reach out to us regarding your modem access. I very much appreciate your patience and greatly apologize for the delay in our response. I know how important the services are to your business and we want to do all that we can to assist. I would love to help reset the admin password to the default setting for you. Can you please reach out through private message with your first and last name, business service address and account number or phone number?