Business Closure due to Covid - hit with insane Early Termination fees
It is bad enough to be closing ones business but now, in addition to having drained the accounts attempting to keep things running I am hearing there is no releif of any kind for customers who have dutifully paid their bills for years and now need to terminate the service due to a global pandemic?
I just spoke with a man on the phone trying to disconnect my service. He was professional but completely cold. He told me there was absolutely no one at the company I could talk to about this and that I need to sign a form agreeing to this massive fee before they'll even start a the 30 day clock to stop billing me.
Is this Comcasts policy regarding closures due to Covid?