Biz Internet Bill Went up $20/Mo. w/o Notice, Please Cancel Non-Contract Service
Between the 3/23/14 bill & the 4/23/14 bill (which I just saw online earlier today 4/26/14), Comcast has arbitrarily & without notice, jacked up the Internet bill by a WHOPPING $20 PER MONTH. No way we are interested in paying an additional $20 per month. The service was fine as it was & at a price we could digest.
We are not under contract, so please cancel the Internet & the Basic-TV Service when the already-paid-in-full billing cycle ends 4/30/14. Your SMC-Modem & the digital-TV-box (which was NEVER EVEN USED & is still in the plastic bag) will be returned as soon as you pull the plug on the Biz Internet+TV.
No way I'm wasting hours on end on the phone with incompetent reps who, others have said, never send the forms or whatever. SInce we're NOT under contract, I see no reason for any forms. We owe you nothing! We are paid up. Just flip the switch at your end for the Biz Internet+1-Basic-TV as of 4/30/14/beginning of 5/1/14 @ Midnight.