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jwhitt1965's profile

New Member

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1 Message

Tue, Oct 21, 2014 1:00 PM

Billing

To Comcast Support - 

As there is not a place to email you I am starting here - I have a $9.50 late fee showing on my bill - in my last statement I included the copy of the cancelled check that showed the check date and that it was not late - i have paid my current charges throught the ecommerce billing portal and need to get the late fee removed from my billing.

Please contact me should you need a resubmission of the cancelled check that paid the bill in question.

 

Janice whittington

Responses

Official Employee

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869 Messages

7 y ago

Hello jwhitt1965 welcome to the forum,

 

We have engaged our regional billing support team for additional assistance regarding this issue.

 

Thank you