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anthony11's profile



1 Message

Wed, Nov 20, 2019 11:00 AM

Bill PDF viewing not working

On the "new" web site, browsing to viewing my bill goes to what looks like the old site.

In the past I was able to view a PDF of my current bill just fine.  Today I get the below.


I wanted to do a chat with support, but I can't find any way to do so.  A voice call would not be feasible or effective.



Screen Shot 2019-11-20 at 11.38.12 AM.png






261 Messages

a year ago

Hi there, thanks so much for taking the time to reach out to the Digital Care Team! We are the right team to help with your PDF bill concerns. Can you please send a private message with your name, the full address, and phone/account number? -Anisa