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Wed, Sep 15, 2021 10:29 PM

Assistance with Comcast Business Account misapplied payments

Does your Comcast Business account number begin with 9 or 7 and have a missing payment? Does it have a payment that is posted to your account in error? If you would like to inquire about a missing payment, a payment that needs to be moved to one of your other Comcast accounts or simply have the payment removed, please email CBARMGMT@comcast.com with the following information. If you do not wish to share your banking information via email, please feel free to call one of our agents at 1-888-485-8036. Please allow 4 business days for a response from one of our team members. Providing complete and accurate information below will ensure your request is processed timely and correctly.

Requested Information:

  • Full Account Name and Number
  • Payment amount and date
  • Payment information
    • Check: front and back copy of cashed check
    • ACH: Comcast bank account payment was remitted to and payment date
    • Credit Card: last 4 digits of card number and payment date
  • If payment was incorrectly posted; please provide payment amount and date
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