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I am a Comcast business customer. We do not have Xfinity WiFi on our Comcast modem. I have a Mac...
I am a Comcast business customer. We do not have Xfinity WiFi on our Comcast modem.
I have a Macintosh laptop. I want to get the Xfinity WiFi Mac OS app and profile, but to do so the FAQ (http://wifi.xfinity.com/faq.php) says:
Setup Secure Connection -
From Settings -> Wi-Fi -> select "XFINITY"
Enter your Comcast username and password to join/connect
Re-enter username and/or password. You may also name your device.
Follow on screen prompts to install profile. Please Note: You will be prompted for your device passcode.
BUT, how do I know I’m connecting to a REAL XFINITY network in the first place and not someone who has just setup a fake network named XFINITY that shows the same login page?
I want to install the profile from a secure wired or wireless connection through my Xfinity internet home/work connection. How do I do this?
OK, after some private discussions with Comcast, here is what works: 1. Connect to your ow...
OK, after some private discussions with Comcast, here is what works:
1. Connect to your own known secure WiFi network.
2. Download XFINITY WiFi manager from http://wifi.xfinity.com/download_mac.php
3. Install the XFINITY WiFi manager.
4. Log in to the XFINITY WiFi manager using your Comcast credentials while on your own known real and secure WiFi network.
5. You can now go to locations where XFINITY WiFi is available and will be able to access the WiFi network without entering your Comcast credentials.
Additional info is about using the Macintosh WiFi Manager is http://wifi.xfinity.com/connect-devices.php#laptop
In addition, in your Control Panels you will see a Profiles icon that will list the XFINITY WiFi profile.
Hello, Is a Comcast Teleworker account eligible for Xfinity WIFI? When I tried to log in ...
Is a Comcast Teleworker account eligible for Xfinity WIFI? When I tried to log in Xfinity WIFI with my Teleworker account, it indicated that my tier of service is not eligible for Xfinity WIFI.
When I used the same Teleworker account about 1 or 2 years back, I was able to use the Xfinity WIFI. Has Comcast removed that Xfinity WIFI privilege for Teleworker accounts?
I've been waiting since last week for a response to our ticket, but have not received any informati...
I've been waiting since last week for a response to our ticket, but have not received any information. We have a Comcast business account and our login should allow us to be able to access Xfinity Wifi hotspots, but we constantly get an error saying the login is incorrect.
We've verified several times with Comcast that we're using the correct login information - I mean, I was able to log into my account to be able to pay the bill and post here, so why isn't the login working for the Xfinity hotspots?
I'm having the same issue. When I tried to log in to XFINITY wifi it said that "username and passwo...
I'm having the same issue. When I tried to log in to XFINITY wifi it said that "username and password do not match" even though I was able to log in before using the same credentials.
Can someone help?
Sorry for the delayed response. I was looking over your account and could not see what was causing ...
Sorry for the delayed response. I was looking over your account and could not see what was causing this issue so I refreshed your profile to see if it helps. Are you still having issues logging into your Xfinity WiFi?
Having the same issue. It used to work, but now it doesn't.
hello AccountingLM, Would you please send me a private message with your account info so...
Would you please send me a private message with your account info so that I may investigate?
hello whyisthissodifficult. Would you please send me a private message with your...
Would you please send me a private message with your account info so that I may investigate?
Right now I am paying $44 a month for Comcast Business and getting 12 Mbps download. I notice...
Right now I am paying $44 a month for Comcast Business and getting 12 Mbps download. I notice that residential is getting up to 105 Mbps for close to the same amount I am paying. I signed up with the Comcast Business through my work because I telework on occasions. The only difference I really see besides the speed is that there is no cap on Comcast Business. Im I missing something? I am wondering if I should switch to the residential service? Any advice would be appreciated, thank you.
Having both residential and business service within a couple miles from each other, the BUSINESS up...
Having both residential and business service within a couple miles from each other, the BUSINESS uptime is absolutely terrible compared to my residential. Just terrible and unacceptable. Business is also MUCH slower.
I think the only benefit of business, is if you need or want a STATIC ip FROM Comcast which you don't need, as you can get from NO-IP or DynDNS much cheaper etc. (also something about different ports being BLOCKED by comcast depending on the 2).
I guess it depends on your location and what you needs are. i am small business, 5± employees, I honestly could just use residential, but I am in a commercial building, so it's the comcast business we're using as I thought it would be better...but it's not. They also try to say you get a CONSISTENT upload / download speed compared to residential, whichI seriously doubt. They told me that your residential speed will change depending on the amount of people downloading/uploading in the area... never had a problem like that...still extremely fast... but I definitely have a slow speed using the business one..yeah, consistently SLOOOOW.... that's what is consistent... yeah.... i could pay 3 times more or so for the equiv speed of residential... but we don't need to.
Residential is 150 Mbps for $45. At the office I pay $70 for 16 Mbps. I don't need a static address...
Residential is 150 Mbps for $45. At the office I pay $70 for 16 Mbps. I don't need a static address, nor will I ever reach the residential cap at the office.
That is $4.38 per Mbps in the office and $0.30 per Mbps at home.
This warrants a criminal investigation by a DA. I am in Boulder CO.
Comcast Business is a total rip-off. I paid $115 for two plus years to get 50 mbps. The service was...
Comcast Business is a total rip-off. I paid $115 for two plus years to get 50 mbps. The service was so spotty -- frequent outages, slowness -- that I finally picked up residential service from AT&T to use as a backup. After installation, I did speed tests on both of them. AT&T at $30/mo was consistenty about 22mbps download speeds. Comcast was a paltry 7.5mpbs!
When I called to cancel service, I got the run around. They want me to pay another two months of service AND a $250 cancellation fee. Comcast is losing a customer for life!
Hello Mugz2015 and welcome, Teleworker business account typically have starter internet 16...
Hello Mugz2015 and welcome,
Teleworker business account typically have starter internet 16 Mbps down / 3 Mbps up for 69.95. Your basic internet 12 Mbps down and 0.5 Mbps up for 44.95 is not a typical Teleworker internet speed. Business Class internet has many important features such as 25GB email account size versus 10 GB residential, as well as, other benefits/limitations as this link provides information on. Comcast only provides Teleworker business class internet that companies pay for and not residential.
Hope this helps you out
After power cycling my Comcast leased router, the Xfinity hotspot turned on. I went back to the web...
After power cycling my Comcast leased router, the Xfinity hotspot turned on. I went back to the website but the option to turn it off is not showing any more.. see screen shot.. how do i turn it off?
The option never showed in Comcast Business. It only shows when you have xfinity (the residen...
The option never showed in Comcast Business. It only shows when you have xfinity (the residential service) and you login to the xfinity portal.
And if they turn off wifi with tech support it will always turn back on whenever the modem is firmware updated or reset.
if you are renting your modem have them replace it with a Netgear which has no wifi. Or if you are not running a static IP number then buy your own modem and don't use a comcast-supplied one.
I searched and can't find an answer. Is my Cisco 3939B Modem/router capable of having a "gues...
I searched and can't find an answer. Is my Cisco 3939B Modem/router capable of having a "guest wifi network?" I have the Xfinity Hotspot turned off, but would like a guest network that is password protected to keep guests out of our network.
I haven't been able to find a tech manual for the 3939B.
I called Comcast business tech support and the tech didn't know what a "guest network" is.
Thank you in advance.
The modem you are referring to only has 2.4 and 5Ghz private wifi you can set a password on. It doe...
The modem you are referring to only has 2.4 and 5Ghz private wifi you can set a password on. It does have a public hotspot that others can use by logging in with their comcast credentials. No option for a "guest" account.
It came back on
Somehow my modem is broadcasting a public wifi signal again. It is named XFINITY. It cannot be logg...
Somehow my modem is broadcasting a public wifi signal again. It is named XFINITY. It cannot be logged into at all. Can you please disable this?
It does not stay on all the time. It comes and goes. It is on the same channel as my private, has the same MAC address except for the last two digits. It has the same exact signal strength as my private wifi as well, so I know it is coming from my modem.
I finally heard back from Tier 2. Just got off the phone with them and they got everything turned o...
I finally heard back from Tier 2. Just got off the phone with them and they got everything turned off completely. Now my private wifi is all that works. All is well.
Hello ewatts76, I apologize for my delayed response. I have disabled your xfinity wifi...
I apologize for my delayed response. I have disabled your xfinity wifi signal to ensure it is not causing issues with your connection. Are you having other issues with your wireless connection that I can help with?
So I'm really just learning about these xfinity hotspots. Found the map, this is pretty cool stuff,...
So I'm really just learning about these xfinity hotspots. Found the map, this is pretty cool stuff, Comcast. The idea of being able to look ahead to see if a place I'm meeting someone at will have available wifi hotspots... pretty darn cool.
I was going over the residential user documentation on xfinity hotspots and connecting to them. I saw something that stood out. You can only have 4 devices connected at a time to xfinity hotspots with a single user account.
Well, the business class documentation states no such thing as limitations like that. It's actually pretty sparse documentation.
It got me thinking... can anyone I create a user for in my business class account utilize xfinity hotspots around town, and is there a limit on the number of devices able to connect with a business class account? I can't seem to find any information regarding business class limits or if additional users I create under my account are able to even use xfinitywifi hotspots.
So there's my two questions, Comcast.
1) Can a user created within my business class account use xfinitywifi hotspots?
2) Is there a device limit, and if so, is it per user or limited per my entire account?
Sorry for the delayed response to your post. To answer both of your questions....
1) Users created within your business account do have access to the Xfinity Wifi hotspots.
2) The limit of 4 devices per login DOES apply to business accounts just like residential accounts. It seems as though most customers would not need more than 4 devices connecting to the hotspot at the same time. In the event that you do, utilizing the other logins to gain access for multiple devices is an options available to you. On a residential account the amount of data used by each device, on each login, would count against the total data usage on the account for the month. Having the profiles limit the number of devices to 4 makes it easier for customers to monitor. With your business services you do not have a data limits so this is not as needed. That being said, with this system structure already in place we found it easier to maintain the same profile policies while allowing business customers options to fully utilize the features available. If you do have any more questions please feel free to post or message me for assitance.
I have tried several times to connect to an xfinitywifi hotspot and each time to no avail. We...
I have tried several times to connect to an xfinitywifi hotspot and each time to no avail. We have one here on our own gateway and cannot even connect to that one as a test case.
I can direct my android device to connect to the xfinitywifi SSID just fine and it does so. Launching the browser never redirects to a sign in page and all web pages are just not available.
I have tried manually going to https:\\wifi.comcast.com , that just gives useless information about comcast wifi.
Tried manually going to https://comcast.optimumwifi.com and it never connects.
How do I sign in and use xfinitywifi hotspots?
...popup the message "you may be required to do further authentication" then it throws up the website for...
I've never tried to do it from android but I have no problems with windows 7 and Internet Explorer 11 and I've connected to several of these hotspots - all of which I'm 100% positive their owners are completely unaware exist.
Please read up about Network Awareness:
When the http call to ncsi happens, the wifi hotspot intercepts that and returns some magic - I don't know what - that causes Windows to popup the message "you may be required to do further authentication" then it throws up the website for the Comcast login authentication.
That URL may change, so I don't think there's any point in trying to bookmark it.
Once you login then the wifi hotspot allows you to start doing your thing.
There have been MANY reports of antivirus software interfering with the http call to ncsi. And unless the wifi hotspot sees that, it isn't going to open up.
Try connecting again with antivirus uninstalled and see if it works.
I understand what username and password to use, the problem is that when I connect to an xfinitywif...
I understand what username and password to use, the problem is that when I connect to an xfinitywifi hotspot, and then open the browser, it is NOT directed to a signin page. Just get a no network connection when trying a page. I need the url for the signin page so I can enter it manually. Or fix the redirect so it works in current versions of android.
Actually it's simpler than that. After connecting to one of these hotspots, open a browser an...
Actually it's simpler than that. After connecting to one of these hotspots, open a browser and try accessing a regular NON-HTTPS website that you DO NOT HAVE IN YOUR DNS CACHE. If you have https://www.google.com as your homepage (or any other https: as your homepage) it will fail. Or if you try accessing non-https (like http://www.google.com) which immediately redirects you to the https://www.google.com, then it will fail also.
The key is making a DNS query with the web browser to a non-https site that you do not have cached. If you already have the IP address of the site cached - it will fail.
The hotspot must get a DNS query for a non-https site from you, it will then return the IP of the magic website that you must login to to turn on the outside access. When your browser attempts to access your page it's redirected to the Comcast login page.
Any chance I can get an answer to the original question? "What is the URL of the sign in s...
Any chance I can get an answer to the original question?
"What is the URL of the sign in site for xfinitywifi?"
The help page referred to does not answer the question. Only says the browser will be redirected the the sign in page. Its not and I am asking for the URL of the sign in page so I can get there until such time that the redirect can be fixed. I am using Chrome under Android 4.4.4
I believe the "magic" you refer to which is 'supposed' to redirect to Comcast Login page is what is...
I believe the "magic" you refer to which is 'supposed' to redirect to Comcast Login page is what is not working or is breaking down somewhere or in someway - (both for me on a Windows 7 Pro Laptop) as well as for the frustrated user who started this thread. I am not sure if it's an OS error caused by Windows or potentially some recent Windows update or if it's a routing (re-routing) issue causing the lack of follow through visavie the aformentioned 'magic'. As nearly as I can tell there is a malfunction related to routing (DNS) as the error I get when trying to initiate a login by opening a browser (I try Chrome and IE - neither works) both end up on a default page identifying a problem with DNS like [DNS_PROBE_FINISHED_NO_INTERNET]