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Having the same issue. It used to work, but now it doesn't.
hello AccountingLM, Would you please send me a private message with your account info so...
Would you please send me a private message with your account info so that I may investigate?
hello whyisthissodifficult. Would you please send me a private message with your...
Would you please send me a private message with your account info so that I may investigate?
The modem you are referring to only has 2.4 and 5Ghz private wifi you can set a password on. It doe...
The modem you are referring to only has 2.4 and 5Ghz private wifi you can set a password on. It does have a public hotspot that others can use by logging in with their comcast credentials. No option for a "guest" account.
Somehow my modem is broadcasting a public wifi signal again. It is named XFINITY. It cannot be logg...
Somehow my modem is broadcasting a public wifi signal again. It is named XFINITY. It cannot be logged into at all. Can you please disable this?
It does not stay on all the time. It comes and goes. It is on the same channel as my private, has the same MAC address except for the last two digits. It has the same exact signal strength as my private wifi as well, so I know it is coming from my modem.
I finally heard back from Tier 2. Just got off the phone with them and they got everything turned o...
I finally heard back from Tier 2. Just got off the phone with them and they got everything turned off completely. Now my private wifi is all that works. All is well.
Hello ewatts76, I apologize for my delayed response. I have disabled your xfinity wifi...
I apologize for my delayed response. I have disabled your xfinity wifi signal to ensure it is not causing issues with your connection. Are you having other issues with your wireless connection that I can help with?
Sorry for the delayed response to your post. To answer both of your questions....
1) Users created within your business account do have access to the Xfinity Wifi hotspots.
2) The limit of 4 devices per login DOES apply to business accounts just like residential accounts. It seems as though most customers would not need more than 4 devices connecting to the hotspot at the same time. In the event that you do, utilizing the other logins to gain access for multiple devices is an options available to you. On a residential account the amount of data used by each device, on each login, would count against the total data usage on the account for the month. Having the profiles limit the number of devices to 4 makes it easier for customers to monitor. With your business services you do not have a data limits so this is not as needed. That being said, with this system structure already in place we found it easier to maintain the same profile policies while allowing business customers options to fully utilize the features available. If you do have any more questions please feel free to post or message me for assitance.
Actually it's simpler than that. After connecting to one of these hotspots, open a browser an...
Actually it's simpler than that. After connecting to one of these hotspots, open a browser and try accessing a regular NON-HTTPS website that you DO NOT HAVE IN YOUR DNS CACHE. If you have https://www.google.com as your homepage (or any other https: as your homepage) it will fail. Or if you try accessing non-https (like http://www.google.com) which immediately redirects you to the https://www.google.com, then it will fail also.
The key is making a DNS query with the web browser to a non-https site that you do not have cached. If you already have the IP address of the site cached - it will fail.
The hotspot must get a DNS query for a non-https site from you, it will then return the IP of the magic website that you must login to to turn on the outside access. When your browser attempts to access your page it's redirected to the Comcast login page.
I understand what username and password to use, the problem is that when I connect to an xfinitywif...
I understand what username and password to use, the problem is that when I connect to an xfinitywifi hotspot, and then open the browser, it is NOT directed to a signin page. Just get a no network connection when trying a page. I need the url for the signin page so I can enter it manually. Or fix the redirect so it works in current versions of android.
Any chance I can get an answer to the original question? "What is the URL of the sign in s...
Any chance I can get an answer to the original question?
"What is the URL of the sign in site for xfinitywifi?"
The help page referred to does not answer the question. Only says the browser will be redirected the the sign in page. Its not and I am asking for the URL of the sign in page so I can get there until such time that the redirect can be fixed. I am using Chrome under Android 4.4.4
I believe the "magic" you refer to which is 'supposed' to redirect to Comcast Login page is what is...
I believe the "magic" you refer to which is 'supposed' to redirect to Comcast Login page is what is not working or is breaking down somewhere or in someway - (both for me on a Windows 7 Pro Laptop) as well as for the frustrated user who started this thread. I am not sure if it's an OS error caused by Windows or potentially some recent Windows update or if it's a routing (re-routing) issue causing the lack of follow through visavie the aformentioned 'magic'. As nearly as I can tell there is a malfunction related to routing (DNS) as the error I get when trying to initiate a login by opening a browser (I try Chrome and IE - neither works) both end up on a default page identifying a problem with DNS like [DNS_PROBE_FINISHED_NO_INTERNET]
...popup the message "you may be required to do further authentication" then it throws up the website for...
I've never tried to do it from android but I have no problems with windows 7 and Internet Explorer 11 and I've connected to several of these hotspots - all of which I'm 100% positive their owners are completely unaware exist.
Please read up about Network Awareness:
When the http call to ncsi happens, the wifi hotspot intercepts that and returns some magic - I don't know what - that causes Windows to popup the message "you may be required to do further authentication" then it throws up the website for the Comcast login authentication.
That URL may change, so I don't think there's any point in trying to bookmark it.
Once you login then the wifi hotspot allows you to start doing your thing.
There have been MANY reports of antivirus software interfering with the http call to ncsi. And unless the wifi hotspot sees that, it isn't going to open up.
Try connecting again with antivirus uninstalled and see if it works.
Trish, Just to correct many misconceptions: The "public wifi" from what Comcast h...
Just to correct many misconceptions:
The "public wifi" from what Comcast has posted on here before is on a completely separate channel (tv channel) on the Cable side so not only is there no possible way for a connected wifi client to access your network, they cannot even share your bandwidth.
These BWG modems were originally designed for use with home users on Xfinity. But after a while it seems that they "leaked" into the business side. Nowadays I believe the only difference between a BWG for Xfinity and a BWG for Comcast Business is that the firmware for the business BWG says "Comcast Business" when you login to it.
If you are a residential Xfinity customer you are given a login ID on the Comcast site and there is a spot there where you can login and turn off the public wifi. The Comcast business site for customers lacks this.
It is known the CPU of the BWG is much, much faster than the CPU of the other 2 devices that Comcast provides for business use, the Netgear and the SMC. Also I believe the BWG supports many more channels making it a better choice for higher speeds in more congested areas.
It is also known that if Comcast pushes a firmware update or config change to the BWG that it will reactivate the public wifi if you have requested it to be turned off.
An extremely effective method of permanently disabling the public wifi is wrapping the BWG in steel window screen from the hardware store and grounding the screen. That will allow for cooling airflow and block all wifi from it.
In summary, you can certainly object to having your wifi radio spectrum used by Comcast but that would only be applicable if you were running wifi at your office, and you have not objected to this.
The rest of your objections are unfounded.
Disclaimer: I don't work for Comcast nor do I derive income from them.
Having both residential and business service within a couple miles from each other, the BUSINESS up...
Having both residential and business service within a couple miles from each other, the BUSINESS uptime is absolutely terrible compared to my residential. Just terrible and unacceptable. Business is also MUCH slower.
I think the only benefit of business, is if you need or want a STATIC ip FROM Comcast which you don't need, as you can get from NO-IP or DynDNS much cheaper etc. (also something about different ports being BLOCKED by comcast depending on the 2).
I guess it depends on your location and what you needs are. i am small business, 5± employees, I honestly could just use residential, but I am in a commercial building, so it's the comcast business we're using as I thought it would be better...but it's not. They also try to say you get a CONSISTENT upload / download speed compared to residential, whichI seriously doubt. They told me that your residential speed will change depending on the amount of people downloading/uploading in the area... never had a problem like that...still extremely fast... but I definitely have a slow speed using the business one..yeah, consistently SLOOOOW.... that's what is consistent... yeah.... i could pay 3 times more or so for the equiv speed of residential... but we don't need to.
Hello Mugz2015 and welcome, Teleworker business account typically have starter internet 16...
Hello Mugz2015 and welcome,
Teleworker business account typically have starter internet 16 Mbps down / 3 Mbps up for 69.95. Your basic internet 12 Mbps down and 0.5 Mbps up for 44.95 is not a typical Teleworker internet speed. Business Class internet has many important features such as 25GB email account size versus 10 GB residential, as well as, other benefits/limitations as this link provides information on. Comcast only provides Teleworker business class internet that companies pay for and not residential.
Hope this helps you out
Residential is 150 Mbps for $45. At the office I pay $70 for 16 Mbps. I don't need a static address...
Residential is 150 Mbps for $45. At the office I pay $70 for 16 Mbps. I don't need a static address, nor will I ever reach the residential cap at the office.
That is $4.38 per Mbps in the office and $0.30 per Mbps at home.
This warrants a criminal investigation by a DA. I am in Boulder CO.