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...his temporary password and when he tries to login he gets this error message... "We're Sorry....
I just created a new email user like I've done dozens of times before. I gave the new user his temporary password and when he tries to login he gets this error message...
"We're Sorry... This Link Has Expired
For security purposes, you must activate your account in order to sign in. For details on how to activate your account, please refer to the activation email you received. If you are unable to locate your activation email, please contact a manager of this online account to request another invitation."
Where is the activation email sent to? The new email account that he can't login to? I can't find an activation email anywhere and my new user can't login to his email account. Please help.
Having the same issue... was feeling very dumb. Hoping you'll share the solution/outcome with us wh...
Having the same issue... was feeling very dumb. Hoping you'll share the solution/outcome with us when you can. Thanks!
One of my coworkers reported that whenever he sends an email to a new vendor he gets an undeliverab...
One of my coworkers reported that whenever he sends an email to a new vendor he gets an undeliverable stating "The e-mail address you entered couldn't be found..." listing the error in the subject line. Everything works from his personal Gmail account.
He forwarded me an email from his Gmail account. I clicked on the vendor's email address in that email and sent an email to hm. I also received the undeliverable. I have also typed in the email address and gone to their website an clicked on the email address on the site and got the same result.
To make matters more confusing, I sent him an email from my home Comast account and he received it. However, he replied and I never received it nor is it in my Spam folder.
I've seen references to this being an issue with the Contact or an auto-complete entry being corrupted. This email is not in my Contacts nor does it auto-complete when I start typing. I've seen references to this online.
Hi Fitops_BillS. Can you post the full bounce back message that your are receiving...
Hi Fitops_BillS. Can you post the full bounce back message that your are receiving? This should contain both the send/receive email addresses and routing path info. This will help in determining the cause of the failures.
...-mail address and try to resend the message. If the problem continues, please contact your helpdesk....
Delivery has failed to these recipients or groups:
email@example.com (firstname.lastname@example.org) The e-mail address you entered couldn't be found. Please check the recipient's e-mail address and try to resend the message. If the problem continues, please contact your helpdesk.
Diagnostic information for administrators:
Generating server: W14HUB-CH2-D3.W14D.comcast.net
email@example.com #550 5.1.1 RESOLVER.ADR.RecipNotFound; not found ##
Original message headers:
Received: from W14MBX-CH2-D2.W14D.comcast.net ([169.254.2.106]) by W14HUB-CH2-D3.W14D.comcast.net ([172.28.150.20]) with mapi id 14.03.0224.002; Mon, 15 Jun 2015 12:13:34 -0500Content-Type: application/ms-tnef; name="winmail.dat"Content-Transfer-Encoding: binaryFrom: William Shaffer <firstname.lastname@example.org>To: "email@example.com" <firstname.lastname@example.org>Subject: email testThread-Topic: email testThread-Index: AdCnjps2k0O0gOwXQCuHSh0O6UXOHQ==Date: Mon, 15 Jun 2015 12:13:33 -0500Message-ID: <3618378DC423AB4E850E88875E2CD46304204D@W14MBX-CH2-D2.W14D.comcast.net>Accept-Language: en-USContent-Language: en-USX-MS-Has-Attach:X-MS-TNEF-Correlator: <3618378DC423AB4E850E88875E2CD46304204D@W14MBX-CH2-D2.W14D.comcast.net>MIME-Version: 1.0X-Originating-IP: [184.108.40.206]
I've tried this on several computers over 2 differnt version of Winwows in both Edge and Chrome and...
I've tried this on several computers over 2 differnt version of Winwows in both Edge and Chrome and I get the same result. Whenever I click on the little paperclip to add an attachment, there's this weird overlay effect and you can't click the button to add the attachment. Needless to say, this drives me up the wall.
Looks like this...
Hello all, I reached out to the portal team to see if there are any updates on thi...
I reached out to the portal team to see if there are any updates on this. In the mean time I'm able to add attachments when I log in using IE instead of Chrome.
I was also able to add attachments when I use the light version in Chrome.
It would appears servers changed withot notification to w14d.comcast.net. Trying to reconfigure out...
It would appears servers changed withot notification to w14d.comcast.net. Trying to reconfigure outlook mac and ms clients. but autodiscover still going to hmc1.comcast.net. Even doing manual overrides ro point to server is not always working.
We can access OWA vis new URL
I can see the changes in our dns settings but new autodiscover is not responding to pings.
Why wernt we given a heads up to these changes.
So this upgrade you all did to the exchange server broke 57 working outlook configurations, an...
So this upgrade you all did to the exchange server broke 57 working outlook configurations, and you changed the webmail address to owa so everyone favorites also no longer worked. No notice provided to us the PAYING customer of this major change, and like ZERO help from comcast in getting it fixed. I dont want to here you dont support outlook, you broke it so now get me some help and get it fixed.
(edited for account security)
This o365 migration has been my worst experience in 20 years in IT. The cord was simply pulle...
This o365 migration has been my worst experience in 20 years in IT. The cord was simply pulled on our previous email server. We got the accounts moved to the new platform but none of our contacts, old emails, or calendars have been migrated. When I call the migration line they essentially tell me to just wait some undefined period of time--as if that will do any good. Of course nothing happens, and its an hour on hold each time I have to call in, to not be helped each time I call. After an entire day without email access it is now day 3 without our old emails and no one can answer me for status. I have been promised an escalation two days in a row, and no surprise I never receive a call back. This is a joke, absolutely zero respect for my time or business. HOW DO I GET AHOLD OF SOMEONE WHO A) CARES AND B) HAS SOME ABILITY TO HELP ME?????
I am beyond frustrated and need an escalation to someone who can get this done, I have way too many hours into this fiasco.
I have replied to your private message. Please send a response there.
We have used Outlook 2007, then 2010 and then 2013 (as part of Office 365) since available to conne...
We have used Outlook 2007, then 2010 and then 2013 (as part of Office 365) since available to connect to our comcast hosted exchange accounts.
All have functioned flawlessly until comcast upgraded their Exchange servers to Exchange 2010 from Exchange 2007 at the end of last week.
I can connect android devices with ActiveSync using the new server address in DNS settings, but can't connect with Outlook 2013 from either of two laptops running Win 8.1 Pro. The web Outlook access functions normally.
The autodiscover type account creation in Outlook fails, with "unable to make encrypted connection to server, hit ... to proceed with unencrypted connection" or similar error.
Manual creation of the email account done through the control panel fails, as no connection to the server can be made.
I called comcast tech support, and was told that only Outlook 2010 was supported, and that they were told not to provide any tech support for Outlook, and they recommended that I try Outlook 2010.
The 32 bit Outlook 2010 that I downloaded from comcast installed, but couldn't successfully connect, either.
Microsoft TechNet or Office.com search indicates that they only recommend that one version of Outlook be installed on a system.
What is the problem? Outlook 2013 is compatible with Exchange Server 2010, just as it was with 2007.
This has wasted a large amount of time, and I would appreciate some assistance in resolving this problem.
Have also tried deleting the existing Outlook profiles on each system. An IMAP account from the ISP I have at home (charter, which splits our city with comcast), but not the exchange account can be added back, with the same errors noted above.
We are experiencing the same issue. As soon as upgrade was complete we were unable to connect...
We are experiencing the same issue. As soon as upgrade was complete we were unable to connect to exchange. Attempted to create new profile, add a new mailbox and the only option Autodiscover returned was imap when we need full exchange connectivity. Here are our server settings (minus the email address). If you are unable to fix the autodiscover issue quickly, can you please provide a set of instructions for manually entering the settings?User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/36.0.1985.143 Safari/537.36The required version of Silverlight is installed: YesRequired version of Silverlight: 2.0.31005.0Outlook Web App experience: PremiumUser language: English (United States)User time zone: (UTC-08:00) Pacific Time (US & Canada)Exchange mailbox address: /o=W14C/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=2727234c2Host address: http://webmail.w14c.comcast.net/owaVersion: 220.127.116.11Host name: webmail.w14c.comcast.netExchange Client Access server name: W14CAS-WC-C8.w14c.comcast.netExchange Client Access server .NET Framework version: 2.0.50727.5472Client Access server operating system version: Microsoft Windows NT 6.1.7601 Service Pack 1Client Access server version: 18.104.22.168Client Access server platform: 64bitMailbox server name: W14MBX-WC-C1.w14c.comcast.netMailbox server Microsoft Exchange version: 22.214.171.124Client Access server operating system language: en-USClient Access server language: en-USClient Access server time zone: (UTC-05:00) Eastern Time (US & Canada)Other Microsoft Exchange server roles currently installed on the Client Access server:Authentication type associated with this Outlook Web App session: KerberosPublic logon: NoInternal POP setting:Server name: WCpop.w14c.comcast.netPort: 110Encryption method: TLSInternal IMAP setting:Server name: WCimap.w14c.comcast.netPort: 143Encryption method: TLSCustom Forms: loadedSegmentation settings: fffffffeefc177bfRestricted functionality settings: fffffffeefc177bf
...for our domain is not configured correctly. Left message with tier 2 support with this information...
I found this post while searching on migrating from Comcast exchange server to office 365.
I have given up on Comcast exchange support. I recieved same response from tier 2 support, We do not support Outlook.
I pay for an exchange server from comcast and you provide Outlook client for me to download and connect to your server but you do not support that sceanario.
Our mail works very slowly but our calender wont update on the server when making apointment in Outlook 2010 or 2013.
I discovered that the DNS settings for the autodiscovery for our domain is not configured correctly. Left message with tier 2 support with this information and never heard back and they closed the ticket.
I long for the days wehn my calender on my phone was updated with my desktop calender. Apparently that impossible for comcast fix.
I am also not able to set up Outlook 2013 except using IMAP protocol. I checked my DNS setting and ...
I am also not able to set up Outlook 2013 except using IMAP protocol. I checked my DNS setting and I removed some of the old references to the hmc1 server and replaced with the new server data. At this time, I am still stuck with the same situation.
One way to use autoconfigure in Outlook that has changed is to do the following: . 1) Launch Outl...
One way to use autoconfigure in Outlook that has changed is to do the following:
1) Launch Outlook
2) hold down the Ctrl key and right mouse click on the Outlook icon in the systray (Outlook icon in lower right next to the date/time)
3) Select "Test E-mail AutoConfiguration"
4) Provide the email and password for the Outlook that you are configuring
5) Uncheck everything except "Use AutoDiscover"
6) Click Test
This should fix your configuration assuming that server was setup correctly.
BTW Comcast outsouces its Exchange installation. I never could get in touch with anyone at Comcast that had any Exchange administration background. I was escalated to tier 2.5 and could never get anyone to call me back.
I too same problem - 1. What is your domain name? CJS.comcastbiz.net 2. Can you access the webmail?...I too same problem - 1. What is your domain name? CJS.comcastbiz.net 2. Can you access the webmail? yes 3. Have you tried create a new Outlook profile on different computer? yes, new computer just purchased and office 365 will not connect to the exchange server.
I am also having the same problems with Outlook 2013 since I installed it in May. I thought ...
I am also having the same problems with Outlook 2013 since I installed it in May. I thought I had a workaround by setting up on the old POP server, but only a few emsils are coming through. Technical support is non-responsive.
We usually send newsletters to our customers without a problem always staying under ...
We usually send newsletters to our customers without a problem always staying under the 1000 per hour limit. Now only the first few are sent before receiving an email notifying us that we have exceeded the limit.
The emails are scheduled to send 900 per set and then wait 1 hour for totals to reset. Within a minute or so of starting each set of emails, we exceed the limit and receive the email notification from comcast.
Hello Mike_M and welcome, Please make sure that your email limits meet this email sizing i...
Hello Mike_M and welcome,
Please make sure that your email limits meet this email sizing information .
Hope this helps you out.
The limit is NOT being exceeded according to the link you provided but I am still getting limit exc...
The limit is NOT being exceeded according to the link you provided but I am still getting limit exceeded messages. NOTHING is being reset after 45 minutes as stated in my previous post.
...automatically generated Delivery Status Notification. Unable to deliver message to the following...
Our business is having an issue where emailed receipts sent to customers using comcast.net emails do not receive the email. Our email account receives the following error:
This is an automatically generated Delivery Status Notification. Unable to deliver message to the following recipients, due to being unable to connect successfully to the destination mail server.
According to this thread, it seems Comcast may have blocked our emails as spam:
Other customers that do not use Comcast are able to receive our company's emails. Below is the full header information from a successfully delivered email with the recipient email address removed, hopefully this will be enough to unblock our emails. Let me know if we can provide further information to help resolve this issue.
Received: (qmail 5629 invoked by uid 30297); 19 Feb 2015 17:31:55 -0000 Received: from unknown (HELO p3plibsmtp03-02.prod.phx3.secureserver.net) ([126.96.36.199]) (envelope-sender <email@example.com>) by p3plsmtp21-05.prod.phx3.secureserver.net (qmail-1.03) with SMTP for <>; 19 Feb 2015 17:31:55 -0000 Received: from freedonationkiosk.com ([188.8.131.52]) by p3plibsmtp03-02.prod.phx3.secureserver.net with bizsmtp id uHXu1p01v0DFzsa01HXvD2; Thu, 19 Feb 2015 10:31:55 -0700 Received: from mail pickup service by freedonationkiosk.com with Microsoft SMTPSVC; Thu, 19 Feb 2015 11:31:54 -0600 MIME-Version: 1.0 Sender: "FreeGivingkiosk" <noreply@freeGivingkiosk.com> From: "FreeGivingkiosk" <noreply@freeGivingkiosk.com> To: Date: 19 Feb 2015 11:31:54 -0600 Subject: Donation Receipt: Thank you for Donation
Hello FreeKiosk and welcome, It is very possible that Comcast could be spamming your email...
Hello FreeKiosk and welcome,
It is very possible that Comcast could be spamming your email address due to the email suffix " freeGivingkiosk.com ". If you need to unblacklist you email address please try www.comcastsupport.com/rbl or for security assistance try Cips_AbuseAdmin@cable.comcast.com .
Hope this helps you out.
There seems to be a huge disconnect of misleading information between the Cloud Solutions desk and ...
There seems to be a huge disconnect of misleading information between the Cloud Solutions desk and what Comcast Business Office 365 Migration actually entails.
I was under the impression from the CSR folks of Cloud Solutions that our company would have Global Admin control of our Office 365 email accounts so that we can add/remove licenses, change/edit users, upgrade/downgrade at will and manage domains on our own without having Comcast meddle in everything since you guys will no longer be hosting our Name Servers and Email and outsourcing all email and cloud hosting to Microsoft.
But now I'm hearing conflicting information that Comcast Business intends to retain control of the Global Admin account and basically make us go through them in order to access services that MICROSOFT provides and maintains, while billing us and making us pay for it. In addition, Comcast Business wants our company's DNS registrar login credentials too.
Comcast Business is very confusing. "Do you want us to update your DNS settings?" This is from an e...
Comcast Business is very confusing. "Do you want us to update your DNS settings?" This is from an email 9/29/17.
Then right under that question is "Manual" and only 1 button that says Continue and a disclaimer for DNS settings manually...