Search the Community
Help & Support Forums
- Business Internet & Ethernet
- Cloud Solutions
- Billing & Customer Service
- Business Phone
- Business TV
- Think Tank
- Welcome Community
Hello tintmyride and welcome to forums,
I apologize for the late response to your post. Have you confirmed your channel lineup with your business portal login compared to what your device is receiving? Would you be able to list the channels that are not showing up in a private message for me?
My preference would be for à la carte offerings so you can build your own lineup. If you want OAN,...
My preference would be for à la carte offerings so you can build your own lineup.
If you want OAN, HSN, OWN, Golf, CMT, all the religious channels, all the kiddy channels, great and you can pay for it. I don't want them and I'd rather not pay for them.
I have the same problem. Our president require a print out to be put on the table in our customer a...
I have the same problem. Our president require a print out to be put on the table in our customer area for customers to see the channel list of what they are able to see.
I can't find anywhere in my account what it is we are paying for - and yet the comcast sales person at the time of signup knew exactly the channels we would receive.
This is beyound frustrating. So it must be a secret what channels I'm paying for - right?
COMCAST - Please confirm with either it is a "SECRET" or a clear explanation to where in my account I can see the channel lineup I'm paying for.
NOTE - I'm not interested to see the 700+ channels that are available if I pay more. I'm interested to know what channels I'm paying for.
ammoun , Our channel lineup is not a secret as link provided by VBSSP-RICH&n...
Our channel lineup is not a secret as link provided by VBSSP-RICH and this link http://xfinitytv.comcast.net/tv-listings does allow customers to view what is available in the market they are in.
However this "listing" does not show exact offering on a particular BCTV package.
To this issue I will forward it to our product support team for future consideration for an update.
As for your question of contract termination:
Only our sales/retention team can answer that question for you.
Please contact them at: 1-800-391-3000 option 4 (on the main menu)
Thanks again for being patient with me. So I undrestand that I can't see sport...
Thanks again for being patient with me.
So I undrestand that I can't see sports package channels online, fine, not a problem. But Where can I pick the package that I'm interested in?
Look at what happens when I try to print the channel lineup. Could you please address that as well.
If we could get the channel lineup printed out, at least from my account, could you please help me switch between different packages in my account and then I'll be printing out the lineups for my reference? It's a lot of work but at least better than nothing. Honestly comcast is expected to do better than that. And is there any ticket number or tracking refrence so that I follow up with the issue?
Thank you Jon
Hello ammoun and welcome, If you are a Comcast Business Customer try this easy to use chan...
Hello ammoun and welcome,
If you are a Comcast Business Customer try this easy to use channel listing link out which requires your address information only:
Hope this helps you out.
Is it a secret? Am I allowed to to cancel my service and break the contract? This is very frustrati...
Is it a secret? Am I allowed to to cancel my service and break the contract? This is very frustrating! Please respond.
I'm still waiting for an answer... Everyone is losing business here, whose fault is it?
Hello cguyer, Welcome to the forum. Thank you for updating us on your issue and glad t...
Welcome to the forum.
Thank you for updating us on your issue and glad to hear you were able to find the channel.
found my own answer after some searching. Channel was switched to channel 62
Hello Chears welcome to the forum, Many of the customers that have Comcast Business ...
Hello Chears welcome to the forum,
Many of the customers that have Comcast Business TV rely on live stream, for example restaurants and bars who host sports events. For this reason there is not a large demand for the ability to view previously recorded shows. We are always looking for ways to improve our services so I will pass along to our development team you request for On Demand.
Thank you for sharing with the community.