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Hello kmaxx and welcome, There are a couple of reasons as to why your Teleworker account...
Hello kmaxx and welcome,
There are a couple of reasons as to why your Teleworker account disconnects have expired as follows:
1. Your specific Employers Teleworker Comcast Service Order agreement has expired including the discounts and now you are a month by month customer.
2. There has been some inadvertent Comcast biller or billing error that has transpired.
In ither reason's case, you should contact 1-800-391-3000, use the billing option, and ask the biling agent to evaluate your account and provide you the actual correct reason why this has happens. You can also contact your Emplyer's accounting department to see if they have any knowledge of these discount changes.
Hope this helps you out.
Is there anyway to get a copy of my service contract online with start/end date? Thanks.
Hello farrow and welcome to forums, I apologize for the indirect pricing on our site. ...
Hello farrow and welcome to forums,
I apologize for the indirect pricing on our site. There are a number of issues that prevent us from giving exact pricing. Aside from the obvious differences in taxes per region, different area's are scheduled for infrastructure updates at different times. This limitation means we can offer discount rates for those services in areas while other areas do not have access. At times we offer sales in new markets or for bundling multiple services. If you are interested in getting more direct pricing I can have one of my sales specialist contact your with the offers for your region. Please post or private message me if you would like this contact.
I see the website has been updated today with the prices after I reported it.
I wouldn't say its indirect I would say its not there. It used to be a number of years back.&...
I wouldn't say its indirect I would say its not there. It used to be a number of years back. I guess Comcast just want to annoy those that have cash to spend and want Comcasts services as well as the people that are trying to leave them !!
I have messaged you.
Thanks for your help you are one up on the customer service that I tried to contact.
Shawna welcome to the forum, I'm very sorry to hear about this billing issue. We have es...
Shawna welcome to the forum,
I'm very sorry to hear about this billing issue. We have escalated this issue to our regional support team. We will inform you if we receive any updates.
Thank you for your patience.
After many calls trying to transfer to the new location - it turns out the new location has no comc...
After many calls trying to transfer to the new location - it turns out the new location has no comcast service.
Then I was told I still need to pay termination fees - for services I will not receive.
Comcast_Julie wrote: Thanks for the post, and we’re sorry to hear you’re closing your business.&...
Thanks for the post, and we’re sorry to hear you’re closing your business. If you are going through bankruptcy, your trustee can send documentation to your local office as each state has different laws regarding payment for services during and after bankruptcy. Moves out of area or closing a business for reasons other than bankruptcy are considered for convenience. If you have further questions on contract interpretation, we suggest reaching out to your attorney.
You can consider them whatever you want, the terms of service specifically state that termination with cause applies in the case of termination of business. In the document (Section 5.2) they are separated by a comma meaning each is an individual reason for termination with cause by the customer which is specifically waived from the ARTICLE 1 Definition of Termination Fees. There is NO verbage that states specifically that termination of business is considered termination for convenience and further in the case of abiguity the contract writer must concede.
I have consulted legal counsel and termination of business is sufficient under the terms and conditions we all have agreed to via the SOA. Both in this case and my own Comcast is obligated and bound by the T&C to waive ETF for termination of business.
Same problem here. Closing my small home office business and since I'm not going through bankruptcy...
Same problem here. Closing my small home office business and since I'm not going through bankruptcy and have no assets to report to IRS they won't waive the ETF. Added on that I'm moving to an RV park they can't deliver service too (park won't allow it). While these fees don't hurt large corporations, they kill small sole owner businesses that sign up in good faith.
Yes. Whenever you relocate your business physical address you will obtain a new SOA and account num...Yes. Whenever you relocate your business physical address you will obtain a new SOA and account number for that physical address. The clock always starts at any physical address the day the Comcast services are installed. Depending on the term of the SOA determines what the install fee is and typically it spans from 1 year = $99, 2 year= $49, and 3 year = $0.00.
Hello mlkitterman and welcome, First, Comcast does not transfer Service Order Agreement (SOA) from...Hello mlkitterman and welcome, First, Comcast does not transfer Service Order Agreement (SOA) from one physical location to another. Every single business or residential physical location that has Comcast services always has a different account number, and in conjunction with this, its own SOA. If the SOA at any location expires and a customer would like to take full advantage of bundled discounts, they can have a new SOA setup at that location. All SOAs always have a designated start data and expiration date. This is usually located at the very bottom of the SOA, where the signature(s) are located. If you are moving from one Comcast business services location to another Comcast business services location, then you can always have your old SOA disconnected without any penalty, as long as you have a new SOA at a new location. You are not liable to maintain two separate SOAs under this situation. Hope this helps you out.
So I've moved again to a permanent location within WA. If I request to transfer service to my new l...
So I've moved again to a permanent location within WA. If I request to transfer service to my new location am I going to have to start up a new 2 year agreement? Like does the clock start over? And is there going to be another install fee for the new location as well?