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Hello blah900 and welcome, Yes, you can contact 800-391-3000 and use the billing option, then prov...Hello blah900 and welcome, Yes, you can contact 800-391-3000 and use the billing option, then provide the billing agent your account number that has the credit and request to transfer it over into the your new account. It should be as easy as that. Hope this helps you out.
Same problem here. Closing my small home office business and since I'm not going through bankruptcy...
Same problem here. Closing my small home office business and since I'm not going through bankruptcy and have no assets to report to IRS they won't waive the ETF. Added on that I'm moving to an RV park they can't deliver service too (park won't allow it). While these fees don't hurt large corporations, they kill small sole owner businesses that sign up in good faith.
Comcast_Julie wrote: Thanks for the post, and we’re sorry to hear you’re closing your business.&...
Thanks for the post, and we’re sorry to hear you’re closing your business. If you are going through bankruptcy, your trustee can send documentation to your local office as each state has different laws regarding payment for services during and after bankruptcy. Moves out of area or closing a business for reasons other than bankruptcy are considered for convenience. If you have further questions on contract interpretation, we suggest reaching out to your attorney.
You can consider them whatever you want, the terms of service specifically state that termination with cause applies in the case of termination of business. In the document (Section 5.2) they are separated by a comma meaning each is an individual reason for termination with cause by the customer which is specifically waived from the ARTICLE 1 Definition of Termination Fees. There is NO verbage that states specifically that termination of business is considered termination for convenience and further in the case of abiguity the contract writer must concede.
I have consulted legal counsel and termination of business is sufficient under the terms and conditions we all have agreed to via the SOA. Both in this case and my own Comcast is obligated and bound by the T&C to waive ETF for termination of business.
After many calls trying to transfer to the new location - it turns out the new location has no comc...
After many calls trying to transfer to the new location - it turns out the new location has no comcast service.
Then I was told I still need to pay termination fees - for services I will not receive.
Thank you for that clarification Julie. Is there somewhere in the contract that def...
Thank you for that clarification Julie.
Is there somewhere in the contract that defines that? All I can see is the section that reads:
"(c)A Service Order may be terminated by either party immediately upon notice if the other party has become insolvent or involved in liquidation or termination of its business, or adjudicated bankrupt, or been involved in an assignment for the benefit of its creditors." it seems that "termination of its business" is not dependant solely on bankruptcy, that is listed after the comma. I am not declaring bankruptcy.
This is how the contract defines Termination for Convenience, which is listed just before Termination for Cause: "5.1Termination for Convenience. Notwithstanding any other term or provision in this Agreement, Customer shall have the right to terminate a Service Order, or this Agreement in whole or part, at any time during the Service Term upon sixty (60) days prior notice to Comcast, and subject to payment to Comcast of all outstanding amounts due for the Services, any and all applicable Termination Charges, and the return of any and all Comcast Equipment."
As such, I believe I am right that I am not terminating for convenience, I am terminating for cause. Since this is the case, I do not believe I should be assessed that 75% penalty.
In addition, what about the fact that even if I wanted to continue my service (for instance, at my home), I can prove I live in an unservicable area. Does that not have any effect on the termination of the contract?
I truly appreciate your help.
If i want to add (link) multiple accounts can you add different bank accounts as well? For example ...
If i want to add (link) multiple accounts can you add different bank accounts as well? For example link 6 different accounts and have a seperate bank account for each comcast account? If so, what is this process and can the difference bank accounts be chosen when a payment is to be made? Thanks
Hello suncarems and welcome to forums, I apologize for my delayed response. I have ref...
Hello suncarems and welcome to forums,
I apologize for my delayed response. I have refreshed your account profile to gain better access to your account. Please test your login and let me know if the issue persists.
Hello jtsjustin and welcome, You should be able to contact 8003913000 and use the BILLING ...
Hello jtsjustin and welcome,
You should be able to contact 8003913000 and use the BILLING option. Any billing agent should be able to make sure that all services in your biller are restored.
Hope this helps you out.
Hello kmaxx and welcome, There are a couple of reasons as to why your Teleworker account...
Hello kmaxx and welcome,
There are a couple of reasons as to why your Teleworker account disconnects have expired as follows:
1. Your specific Employers Teleworker Comcast Service Order agreement has expired including the discounts and now you are a month by month customer.
2. There has been some inadvertent Comcast biller or billing error that has transpired.
In ither reason's case, you should contact 1-800-391-3000, use the billing option, and ask the biling agent to evaluate your account and provide you the actual correct reason why this has happens. You can also contact your Emplyer's accounting department to see if they have any knowledge of these discount changes.
Hope this helps you out.
Is there anyway to get a copy of my service contract online with start/end date? Thanks.
I see the website has been updated today with the prices after I reported it.
Hello farrow and welcome to forums, I apologize for the indirect pricing on our site. ...
Hello farrow and welcome to forums,
I apologize for the indirect pricing on our site. There are a number of issues that prevent us from giving exact pricing. Aside from the obvious differences in taxes per region, different area's are scheduled for infrastructure updates at different times. This limitation means we can offer discount rates for those services in areas while other areas do not have access. At times we offer sales in new markets or for bundling multiple services. If you are interested in getting more direct pricing I can have one of my sales specialist contact your with the offers for your region. Please post or private message me if you would like this contact.