What is this Upware Market crap? Why do I have to pay for software I was promised I'd get for free?

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What is this Upware Market crap? Why do I have to pay for software I was promised I'd get for free?

I have had Norton Business Suite installed on my computer since I signed up for Comcast Business Class Internet.
 
Yesterday I had to re-install Windows. I signed in to download my software from the Comcast website, but now when I click the link to download the software I am told that I have to go to the "Upware Market" and either use the free, crippled version of the consumer edition, or pay $5 per license for the consumer version.
 
I want the software I was promised when I signed up for Business Class service.
1 REPLY
Community Manager

Re: What is this Upware Market crap? Why do I have to pay for software I was promised I'd get for fr

Welcome foxmajik.  You issue has been referred to the Upware Support Team for Resolution.  

 

Thank You

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