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transfer license

jeannie
New Member

transfer license

we are using 3/3 licenses for J, K and M.  M's computer has a rootkit and we cannot install/uninstall internet security.  K got a new computer and will give M her old one.  If K tries to download the norton onto her new computer, will it work because she is the same user?  or does K need to deactive M as a user first, then download?

3 REPLIES
Trusted Forum Contributor

Re: transfer license

Hello jeannie and welcome,

 

I muchly enjoy these rubics cube inquiries... Smiley Wink

 

All business customers that register within the Business Class Portal (BCP) are currently authorized 2 free copies of the Norton Internet Security Anti-Virus (NAV) and this also corresponds to the 2 free email addresses. Unfortunately I am not aware of any NAV reutilization if computer's are updated, changed, etc. along the lines of your post. I believe the NAV download tracker only tracks number of downloads to each and every computer and when 2 is reached, then you can add a 3rd computer or greater NAV download for a Comcast reduced NAV fee. If you need any NAV specifics on this please, use this link and it provides information you are looking for.

 

Hope this helps you out.  

jkuzmeski6
Visitor

Re: transfer license

need help free noton securty business 

Community Manager
Community Manager

Re: transfer license

Hello jkuzmeski6,

 

Welcome to the forum and sorry for the late reply.

Do you still assistance to this query?

If so please repost.

 

 

Thank you

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