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Stuck in Office 365 Setup

GaryG
Visitor

Stuck in Office 365 Setup

I tried calling the migration line and they were useless so figured I'd try this.  We were just migrated to O365.  All looks complete however it looks to be stuck in setup mode.  When I try and walk through it, its stuck on the select the domain name.  If I select to keep mine it wont activate the "Next " button to move forward, and if I pick a new one and try to enter my domain a gain it says we have no licenses.  I'm guessing this is a side effect of being migrated but I need to know how to clear it.

2 REPLIES
Official Employee

Re: Stuck in Office 365 Setup

 

Hi GaryG and welcome to the support forms. 

 

I would like to assist with the setup of your domain. Please private message me your account number and the name of your business. Also, please include your domain name and any associated email addresses. 

GaryG
Visitor

Re: Stuck in Office 365 Setup

For anyone who is wonderdering, nothing has been resolved.  Ticket open since 9/1 on the "Cloud Services" team.  Not even a callback yet.

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