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Comcast deleted all my Email Accounts, gee thanks for the warning!

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BeardedOne
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Comcast deleted all my Email Accounts, gee thanks for the warning!

So I finally let the Comcast auto-migrate app transfer my Comcast Email account to the cloud. It would have been nice if it told me it was going to delete all the other Email accounts in Outlook! I had to re-create 5 other accounts from scratch, luckily it didn't delete the .pst files for the accounts and I had the account info handy. It would have been easier to just modify the single Comcast account manually, the automatic app just made more work for me!

 

OK, it only took me about 20 minutes to put everything back but it wasn't a task I had on my todo list today and I was none to happy to have to do it. 

 

Just ranting -- that wasn't very nice Comcast!

Accepted Solution

Re: Comcast deleted all my Email Accounts, gee thanks for the warning!

 

Hi BeardedOne.

 

I do apologize for the inconvenience in regards to the email issue. I am glad you got this resolved. Please do let me know if you need anything. 

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4 REPLIES
Official Employee

Re: Comcast deleted all my Email Accounts, gee thanks for the warning!

 

Hi BeardedOne.

 

I do apologize for the inconvenience in regards to the email issue. I am glad you got this resolved. Please do let me know if you need anything. 

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Re: Comcast deleted all my Email Accounts, gee thanks for the warning!

bkinard
New Member

Re: Comcast deleted all my Email Accounts, gee thanks for the warning!

So how do you even do that. Our whole company is down. We cant send or receive emails on anything. Been on the phone and no solution at all. Just about 10 different comcast login websites that have no solution. We cant even log in to the webmail page! I would check the "email me when someone replies" but I CANT GET EMAIL!! 

 

All we are getting is a popup on Outlook asking for a user name and password that doesnt work even though the information we type in is correct. No one told of of any migration nor how to handle it.

Official Employee

Re: Comcast deleted all my Email Accounts, gee thanks for the warning!

Hi bkinard and welcome to the support forums.

 

I would like to assist with your email issue. Please private message me your full name, phone number associated on the account and service address. 

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