Missing IPv6

Question

After an issue which required my modem to be defaulted I no longer have IPv6 on my modem.

Cisco DPC3939B

Software Version: dpc3939b-v303r20421762-180419a-cmcst

Prior to defaulting the modem IPv6 worked just fine. Here are my levels, if someone could take a look and tell me if I'm good.

Downstream

Channel Bonding Value

Index

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

Lock Status

Locked

Frequency

501 MHz

489 MHz

495 MHz

507 MHz

513 MHz

519 MHz

525 MHz

531 MHz

537 MHz

543 MHz

555 MHz

561 MHz

567 MHz

573 MHz

591 MHz

603 MHz

SNR

38.605 dB

38.983 dB

38.605 dB

40.366 dB

38.983 dB

38.605 dB

38.983 dB

38.605 dB

38.983 dB

Power

0.500 dBmV

-1.200 dBmV

-1.000 dBmV

0.700 dBmV

0.400 dBmV

-0.400 dBmV

-0.600 dBmV

-0.200 dBmV

0.300 dBmV

1.500 dBmV

0.600 dBmV

0.500 dBmV

0.200 dBmV

1.200 dBmV

1.400 dBmV

Modulation

256 QAM

Upstream	Channel Bonding Value
Index	1	2	3	4
Lock Status	Locked	Locked	Locked	Locked
Frequency	16 MHz	22 MHz	29 MHz	35 MHz
Symbol Rate	5120 KSym/sec	5120 KSym/sec	5120 KSym/sec	5120 KSym/sec
Power Level	47.000 dBmV	47.000 dBmV	46.500 dBmV	48.000 dBmV
Modulation	64 QAM	64 QAM	64 QAM	64 QAM
Channel ID	44	43	42	41

CM Error Codewords

Unerrored Codewords

1837111388

Correctable Codewords

287

Uncorrectable Codewords

1076

Thanks

CC-Michelle1 · Answer

I would like to assist with the service concerns. Can you please provide the name, address and phone number on the account through private message?

CEO_EASYSIMPLEIT · Answer

I've sent over the requested information.

CEO_EASYSIMPLEIT

Missing IPv6

CC-Michelle1

CEO_EASYSIMPLEIT