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some channels from channel lineup not working

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tintmyride
New Member

some channels from channel lineup not working

Not all channels in my channel lineup are showing on my TV. What could be the problem? Please help me to fix it. Or maybe I needed a new box?

Accepted Solution

Re: some channels from channel lineup not working

Hello tintmyride  and welcome to forums,

 

I apologize for the late response to your post. Have you confirmed your channel lineup with your business portal login compared to what your device is receiving? Would you be able to list the channels that are not showing up in a private message for me?

 

Thank You

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Community Manager
Community Manager

Re: some channels from channel lineup not working

Hello tintmyride  and welcome to forums,

 

I apologize for the late response to your post. Have you confirmed your channel lineup with your business portal login compared to what your device is receiving? Would you be able to list the channels that are not showing up in a private message for me?

 

Thank You

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