Reset cusadmin password to default

[SharpeSoft]

Hello,

I am the new IT guy for the company and I need access to the modem, but the default password was changed prior and nobody knows it.

Can somebody reset my modem password to the default one please?

Thanks in advance.

[SharpeSoft]

bump

[SharpeSoft]

Hello and welcome to forums,

I have rest your gateway password to its default "highspeed" without the quotes, Please let me know if you need anything else.

Thank you

[SharpeSoft]

I forgot cusadmin password.

[SharpeSoft · Accepted solution]

bump

[CCMichael · Accepted solution]

Hello and welcome to forums,

I have rest your gateway password to its default "highspeed" without the quotes, Please let me know if you need anything else.

Thank you

[Yared · Accepted solution]

I forgot cusadmin password.

[Comcast_Phil]

Hi Yared and welcome to the support forums. 

I would like to assist with your gateway configuration. Please private message me your account number and the name of your business. 

[barnardb]

I would like my router password reset.

Thank you

[Comcast_Phil]

Hi barnardb and welcome to the business forums.

I can certainly assist with your gateway. You are able to factory reset the gateway by holding down the pinhole in the back of it for at least ten seconds. This will reset all settings to the default ones. If you do not wish to factory reset your gateway, please private message me your full name, the name of your business, the full service address and the phone number associated with your account.