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Offline Devices

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ewatts76
Frequent Contributor

Offline Devices

In the Connected Devices page, it shows at the bottom older connections that are no longer active. How long does it take before they disappear from there? Also, is there a way to clear them besides a factory reset?

 

Thanks!

Accepted Solution

Re: Offline Devices

I found out how to get rid of them. Reboot the gateway device. I got to my PC this morning to see that all my connected devices were empty. I rebooted the gateway from the Troubleshooting menu while logged in. It got rid of every device except those I had added a hostname and static ip. 

 

Also the renaming of the devices on the Connected Devices page in my other thread was related to my old modem. I got a new one and all devices are keeping the hostname I added when I gave them an IP.

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ewatts76
Frequent Contributor

Re: Offline Devices

By pure luck they replaced my modem today when they fixed some outside issues. I would still like to know how long it takes though. 

ewatts76
Frequent Contributor

Re: Offline Devices

I found out how to get rid of them. Reboot the gateway device. I got to my PC this morning to see that all my connected devices were empty. I rebooted the gateway from the Troubleshooting menu while logged in. It got rid of every device except those I had added a hostname and static ip. 

 

Also the renaming of the devices on the Connected Devices page in my other thread was related to my old modem. I got a new one and all devices are keeping the hostname I added when I gave them an IP.

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