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Modem won't take reserved DHCP address, also want to disable public Wifi

shpxnvz
Visitor

Modem won't take reserved DHCP address, also want to disable public Wifi

I have new business internet service and have been tweaking the LAN setting for my local network.  I'd like to add reserved DHCP addresses for several systems but the modem is not allowing it.  There are 11 devices connected when I look at the LAN status but when I go to Connected Devices it shows none, and when I add a reserved IP it doesn't take the setting (still shows no reserved IPs in the connected devices page after adding a new one).

 

Also, I want to completely disable all Wifi from the device but I see the XFINITY and xfinitywifi networks oeprating despite turning off Wifi.  Is there a solution to this?

 

Thanks.

1 REPLY
Official Employee

Re: Modem won't take reserved DHCP address, also want to disable public Wifi

 

Hi shpxnvz and welcome to the business forums.

 

Here's a link to help disable your public hotspot:

 

https://business.comcast.com/help-and-support/internet/comcast-business-wifi-hotspot-directory-infor...

 

I can also assist with the settings in your gateway and look into the configuration. Please private message me your full name, the full service address and the phone number associated with your account. 

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