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Need to add some Reverse DNS entries.

EPCSAR
New Member

Need to add some Reverse DNS entries.

Hi,  We need to add/update some reverse DNS entries to our static IP's and I can't find anywhere in our account to even request it, much less update it.  Can anyone help, or provide some direction?

 

Thanks

2 REPLIES
EPCSAR
New Member

Re: Need to add some Reverse DNS entries.

eventually had to call customer svc, and after getting bounced to five different folks, they were able to create a trouble ticket to get it added.

Community Manager
Community Manager

Re: Need to add some Reverse DNS entries.

Hello EPCSAR  and welcome to forums,

 

I apologize for all the delays you met with this request. Typically you can send a private message with the PTR details to me and I can process for you, however the business forum is not a "real-time" support medium. In the event that I am not able to reply please feel free to call us at 1-800-391-3000 for support. Again I apologize for any frustration this has caused.

 

Thank You

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