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How to move existing domains to Comcast?

wililupy
New Member

How to move existing domains to Comcast?

Hello,

 

I am wanting to move my existing domain to Comcast, however the current procedure does not show up on my account anymore, and it never worked. I tried to call support, but they had no idea what I was talking about. 

 

Can someone please tell me the new way to move my domain from the existing service to Comcast, also, can I manage it or do I have to do everything through Comcast via a support ticket? 

 

Otherwise, I may just keep my current DNS since I can make changes (except Reverse Lookups, which is actually a pain now which is why I want to move to Comcast) fairly quickly expeicially if I just need to do CNAME entries.

3 REPLIES
Nicola
New Member

Re: How to move existing domains to Comcast?

I have the same issue, nobody at Comcast seems to understand the concept or process of DNS hosting.

We have the static IP but can't do anything with it!

jjpfeifferjr
New Member

Re: How to move existing domains to Comcast?

I have the same question, for the same reason.  I spent over half an hour being transferred from operator to operator, before my call was finally dropped.

 

All of the on-line instructions for the process start by having me go to the Manage Services>Web hosting link; as I have no hosting plan with comcast (my plan is internet-only), I have no such link.

 

DVFD
New Member

Re: How to register custom domains to Comcast?

I have the same problem. I want to register a domain but the WEBSITE LINK they refer to is not avalible in my Managed Service menu.

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