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How long does an business class bandwidth upgrade take?

BullyBee
Visitor

How long does an business class bandwidth upgrade take?

I called in to upgrade service on 11-22.  I think the change was under service request CR746426631 but I can't figure out where I can view my service requests.  I got an email yesterday saying that the work was complete but still no change in speed.  Xfinity speed test is showing 42/9.  The upgrade was supposed to be 150/20 (I think)

 

Thanks

1 REPLY
Official Employee

Re: How long does an business class bandwidth upgrade take?

Hi BullyBee and welcome to the business forums.

 

I would like to look into your internet services. Please private message me your full name, the full address and the phone number associated with the account.

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