Connectivity
Back to Top

Does Comcast Offer a Wireless backup connection through current router

SOLVED
DaveLibby
New Member

Does Comcast Offer a Wireless backup connection through current router

Does Comcast Offer a Wireless backup connection through current router like a wireless card (USB) that could be connected to the router, that would switch on if internet through Co-Ax is down? (Maybe it could connect to internet through a Comcast HOTSPOT or something) - I have a store location that we have constant issue at, and was wondering if Comcast offered some kind of redundant solution. Thanks

Accepted Solution

Re: Does Comcast Offer a Wireless backup connection through current router

Hello DaveLibby and welcome to forums,

 

Unfortunately at this time we do not offer a modem that supports multiple connections. There are 3rd-party network devices that supply such a feature but this would require you getting a second signal (non-coaxial) to create the redundancy at your location. I hope this answers your question.

 

With your location having the connection issues. Please send me a private message with that account information so I can review it for you.

 

Thank you

View solution in context
1 REPLY
Respected Member

Re: Does Comcast Offer a Wireless backup connection through current router

Hello DaveLibby and welcome to forums,

 

Unfortunately at this time we do not offer a modem that supports multiple connections. There are 3rd-party network devices that supply such a feature but this would require you getting a second signal (non-coaxial) to create the redundancy at your location. I hope this answers your question.

 

With your location having the connection issues. Please send me a private message with that account information so I can review it for you.

 

Thank you

Discussion stats
  • 1 reply
  • 424 views
  • 0 kudos
  • 2 in conversation