Back to Top

Cannot Access Ethernet Reports


Cannot Access Ethernet Reports

I have logged in to our customer portal to view our Ethernet Internet reports. 


Under Reports, I have the option of Availability, Performance, or Utilization. 


All three links return this error:  "We're sorry, but there has been an error processing your request.  Please try again."


Does anyone know of a way to resolve this?


Thank you!

Official Employee

Re: Cannot Access Ethernet Reports

Hi USAV and welcome to the support forums.


I would like to review the issue with your portal login. Please private message me your account number and the name of your business.

Discussion stats
  • 1 reply
  • 0 kudos
  • 2 in conversation