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Can't disable xfinitywifi or XFINITY wireless networks

mboehler
Visitor

Can't disable xfinitywifi or XFINITY wireless networks

The instructions  at Xfinity Public WiFi Hotspot Enable/Disable that is pinned at the top of the Forum are wrong.  There is no Manage Xfinity Wifi tab under Manage Services.

 

For some reason, my modem/router is broadcasting both an "xfinitywifi" open wireless network and an "XFINITY" WPA2-Enterprise wireless network.  Is there any way to disable these?  And keep them disabled?

 

I chatted online with a customer support representative earlier today who told me he disabled them, but they are still there.

 

Thank you!

Highlighted
Official Employee

Re: Can't disable xfinitywifi or XFINITY wireless networks

Hi mboehler and welcome to the business forums.

 

I can certainly assist with your networks. Please private message me your full name, the name of your business, the full service address and the phone number associated with your account.

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