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change name on 410 expansion module directory

dtanis
Visitor

change name on 410 expansion module directory

We have a new employee and I have gone into the portal to update her phone number with her name, pin, etc. However, the expansion module still shows the name of the former employee who used that number. How can I change a name as listed on the expansion module?

1 REPLY
Community Manager
Community Manager

Re: change name on 410 expansion module directory

Hello dtanis and welcome to forums,

 

Would you please send me a private message with the user name having issues so I can investigate this issue for you?

 

Thank You

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