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Simultaneous ringing

Jeffbmcbride
New Member

Simultaneous ringing

I have 3 business numbers. And 3 extensions. I would like to make all extensions ring when any of the 3 numbers are dialed. 

 

I would also also like to be able to simultaneously ring the same cell phone when any of the 3 numbers are called. 

 

The issue I'm having is whether I use the Be Anywhere feature or the Simultaneous Ring feature, the same number can only be entered on one extension. If I try to enter in the same number on another extension, the system gives me an error. 

 

HELP!

Official Employee

Re: Simultaneous ringing

Hi Jeffbmcbride and welcome to the business forums. 

 

Thanks for reaching out on your calling features. You are able to set up the Simultaneous Ring rule to include your cell phone:

https://business.comcast.com/help-and-support/voice/business-voice-mobility-feature-simultaneous-rin...

 

However, I wouldn't recommend setting up Be Anywhere and the Simultaneous Ring rule as this will cause the lines to break and you would possibly receive a fast busy tone. 

 

Please let me know if you need anything.

Susie
New Member

Re: Simultaneous ringing

Our phones ring on all lines, however when we are on a call and another one is coming in, it does not ring on the other phones.  It just beeps in my ear on the phone I'm on.

Official Employee

Re: Simultaneous ringing

Hi Susie and welcome to the business forums. 

 

I would like to assist with your ring feature. Do you by chance have the Call Waiting feature enabled? 

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