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Calls going directly to Voicemail.

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mes
New Member

Calls going directly to Voicemail.

We have 5 lines in our office. When a customer tries calling the office and selecting (Auto Attendant) which employee they wish to speak with, the call goes directly to the employees Voicemail......the phone does not ring for the employee to take the call.  This issue has happened in the past but usually corrected itself but this time it is still going on and its been almost 2 days.

Help!

1 REPLY
Official Employee

Re: Calls going directly to Voicemail.

 

Hi mes.

 

I would like to assist with your voice services. Please private message me your full name, the name of your business, the full service address and the phone number associated with your services.

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