Auto Attendant after hours greeting

[HobbieHeat]

Our auto attendant after hours greeting has the option to press 1 and be connected to one of our 24/7 service techs...which is a great option but we rotate our 24/7 service techs weekly and I have not been able to find a way to schedule this ahead of time which means I have to remember to go in every Monday and change this ...which has caused a problem if I go on vacation.  Is there a way to schedule this or will there be one in the future?

[HobbieHeat]

HobbieHeat, I sent you a private message asking you for a little more info on how you are set up.

[HobbieHeat]

how do I change the greeting on our phone remotely!

Mike

[CCDave · Accepted solution]

HobbieHeat, I sent you a private message asking you for a little more info on how you are set up.

[mikebram1 · Accepted solution]

how do I change the greeting on our phone remotely!

Mike

[CCMichael]

Hello mikebram1 and welcome to forums,

In truth there is great detail and lengthy processes to changing your Auto Attendant remotely. The best way for anyone to understand this process is to attend one of our "Ask A Trainer" sessions. These sessions occur every Friday at 1:00 PM MDT. You can enroll for these sessions at https://business.comcast.com/getstarted . Use the Interactive Learning link to begin. I hope this information helps.