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Auto Attendant after hours greeting

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HobbieHeat
Occasional Visitor

Auto Attendant after hours greeting

Our auto attendant after hours greeting has the option to press 1 and be connected to one of our 24/7 service techs...which is a great option but we rotate our 24/7 service techs weekly and I have not been able to find a way to schedule this ahead of time which means I have to remember to go in every Monday and change this ...which has caused a problem if I go on vacation.  Is there a way to schedule this or will there be one in the future?

Accepted Solution

Re: Auto Attendant after hours greeting

HobbieHeat, I sent you a private message asking you for a little more info on how you are set up.

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Accepted Solution

Re: Auto Attendant after hours greeting

how do I change the greeting on our phone remotely!

Mike

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3 REPLIES
Official Employee

Re: Auto Attendant after hours greeting

HobbieHeat, I sent you a private message asking you for a little more info on how you are set up.

mikebram1
New Member

Re: Auto Attendant after hours greeting

how do I change the greeting on our phone remotely!

Mike

Community Manager
Community Manager

Re: Auto Attendant after hours greeting

Hello mikebram1 and welcome to forums,

 

In truth there is great detail and lengthy processes to changing your Auto Attendant remotely. The best way for anyone to understand this process is to attend one of our "Ask A Trainer" sessions. These sessions occur every Friday at 1:00 PM MDT. You can enroll for these sessions at https://business.comcast.com/getstarted . Use the Interactive Learning link to begin. I hope this information helps.

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