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robocalls - why is nomorobo enabled for home phone service but not business?

bellevuefineart
New Member

robocalls - why is nomorobo enabled for home phone service but not business?

Comcast "business" phone is supposed to be a premium service. We pay a premium for it over home phones, even though it's still just an IP phone. And yet the home phone consistently has more features, not the least of which is that you can enable "nomorobo" on home phones, but not on business phones. 

 

Comcast, why is this? And don't give me a canned answer. I want to know why you are not enabling nomorobo on comcast business phones.

Official Employee

Re: robocalls - why is nomorobo enabled for home phone service but not business?

Hi bellevuefineart and welcome to the business forums.

 

I can certainly help with your inquiry on nomorobo. At this time, the third party calling feature is not compatible with business lines with any provider:

https://nomorobo.zendesk.com/hc/en-us/articles/206784133-Does-Nomorobo-work-on-business-lines

 

You may want to use our selective call rejection feature if you are having any issues with calls that you are receiving:

https://business.comcast.com/help-and-support/voice/phone-using-call-management-features/

 

You are also more than welcome to register your number on the National Do Not Call Registry:

https://www.donotcall.gov/

 

Please let me know if you need any additional assistance.

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