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Voicemail Indicator

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UnitedTankTrailer
New Member

Voicemail Indicator

Each time I get a voicemail and I clear it, the indicator dial tone still tells me I have a message. I shouldn't have to write in each time I need the indicator tone cleared. I don't have a voicemail right now and it's still beeping as if I do. This is incredibly irksome.

Accepted Solution

Re: Voicemail Indicator

Sorry for the delayed response,

 

Are you still experiencing issues with your waiting indicator? I have refreshed the voicemail profile on record and would ask that your power cycle your phone so it can update with the network. Please let me know if this works for you.

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4 REPLIES
Community Manager
Community Manager

Re: Voicemail Indicator

Sorry for the delayed response,

 

Are you still experiencing issues with your waiting indicator? I have refreshed the voicemail profile on record and would ask that your power cycle your phone so it can update with the network. Please let me know if this works for you.

DocEsch
New Member

Re: Voicemail Indicator

I switched from AT&T Unified Voicemail to Comcast Voicemail, and I am really disappointed. (1) I have the box checked "Keep Me Signed In" yet Comcast always signs me out. I have to enter username and password multiple times each day. (2) With AT&T I could opt to receive an audible signal of vibration when someone left a voicemail for me. Even when I talked to a Concast rep about two months ago he could not believe that there was not a choice for the selection of an audible signal. But alas there is none. He apologized stating that the Voicemail App is new and it doesn't have many features (like other carriers). Very disappointing when people may have left a message for me ---- sometimes in an emergency situation --- and I don't know they called the office.
TrishABQ
New Member

Re: Voicemail Indicator

I have having the same problem with our office line indicating that we have voicemail messages even when they have been deleted. Could you please reset our system? 505-265-1200

Thank you --

Community Manager
Community Manager

Re: Voicemail Indicator

Thank you TrishABQ and welcome to forums,

 

I have sent a refresh to your Message Waiting Indicator (MWI) please power-cycle your phone equipment to ensure the refresh is complete. Please post back or message if you have any other questions.

 

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