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Stuttering Dial Tone on a line with no voice mail

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abs521554
Visitor

Stuttering Dial Tone on a line with no voice mail

We have a stuttering dial tone (like we have a message) on a fax line that doesn't have the voice mail feature.  This is preventing us from receiving and sending some faxes.  Can someone please clear that?

Accepted Solution

Re: Stuttering Dial Tone on a line with no voice mail

Hello abs521554,

 

Can you please send me a private message with the number having the Stutter dial tone issue? 

 

Thank you ​​​​​​​

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Accepted Solution

Re: Stuttering Dial Tone on a line with no voice mail

I have no idea how to pm you - still stuttering and many complaints from customers - can't fax.

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Community Manager
Community Manager

Re: Stuttering Dial Tone on a line with no voice mail

Hello abs521554,

 

Can you please send me a private message with the number having the Stutter dial tone issue? 

 

Thank you ​​​​​​​

abs521554
Visitor

Re: Stuttering Dial Tone on a line with no voice mail

I have no idea how to pm you - still stuttering and many complaints from customers - can't fax.

tl
Visitor

Re: Stuttering Dial Tone on a line with no voice mail

Did this ever get resolved? I have this issue now. No VM service on phones.

Official Employee

Re: Stuttering Dial Tone on a line with no voice mail

Hi tl and welcome to the business forums.

 

I can help if you're also experiencing an issue with the stuttering dial tone. Please private message me your full name, name of your business, the full service address and the phone number associated with your account.

tl
Visitor

Re: Stuttering Dial Tone on a line with no voice mail

Thanks. You should have the info.

margieg
New Member

Re: Stuttering Dial Tone on a line with no voice mail

We are having a stuttering dial tone on a line with no voice mail messages onboard.  When the number is called and the recording comes on, it says, "there are no mesages in youir box."  Why is this happening?  I thought the stuttering dial tone was to alert you that there are messages.  

Official Employee

Re: Stuttering Dial Tone on a line with no voice mail

Hi margieg and welcome to the business forums.

 

I can certainly assist with the stutter dial tone feature. I'll need your information to reset this manually. Please private message me your first and last name, the name of your business, the full address and the phone number associated with your account.

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