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Still can't enter phone numbers for call blocking - won't load - callerNumber does not match regular

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atlmort
New Member

Still can't enter phone numbers for call blocking - won't load - callerNumber does not match regular

Can't enter phone numbers for call blocking.

 

When trying to open to enter numbers, get this:

 

callerNumber does not match regular expression pattern

Temporarily unavailable

 

Sure has been temporarily unavailable for a LONG time.

 

Also, when trying to go to the Manage page to enter the call blocking details, the page is not found.

 

On this page:

https://customer.xfinity.com/MyServices/Voice

 

When you click Additional Voice Settings
linking to the URL https://pf.connect.comcast.net/OptimusPref/prefs/voice

 

You get this: Sorry, we couldn’t find that page.

 

I only found the call blocking options by digging through some old links.

 

HELP PLEASE

Accepted Solution

Re: Still can't enter phone numbers for call blocking - won't load - callerNumber does not match reg

Hello atlmort,

 

Sorry for the delay, all business voice changes can be made via the business portal . Are you able to login to the business portal and make those changes? 

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Community Manager
Community Manager

Re: Still can't enter phone numbers for call blocking - won't load - callerNumber does not match reg

Hello atlmort,

 

Sorry for the delay, all business voice changes can be made via the business portal . Are you able to login to the business portal and make those changes? 

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