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Setting Up Voicemail

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ExpediaSouthaven
New Member

Setting Up Voicemail

How do I setup my business voicemail

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Re: Setting Up Voicemail

I am a new business customer and am trying to set up my voicemail.  I tried *99 and I get a recorded message...the mailbox number you are trying to reach is not in service. 

I also tried to set up voicemail online, but I get the message that I will receive a PIN number by mail in 2 weeks. 

Then I call the number listed on my bill and it says it is disconnected. 

Any ideas?

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Accepted Solution

Re: Setting Up Voicemail

I'm having a similar problem.  *99 just gives me a busy signal.  If anyone knows how to remedy this, or how to reach tech support, it would be appreciated.

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Accepted Solution

Re: Setting Up Voicemail

Hello afc sorry for the delay,

 

Are you still having issues setting up your voicemail?

 

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Accepted Solution

Re: Setting Up Voicemail

Hello sfk welcome to the forum,

 

Are you still getting a busy signal when dialing *99?

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5 REPLIES
Trusted Forum Contributor

Re: Setting Up Voicemail

Hello ExpediaSouthhaven and welcome,

 

Typically you must first time setup your Voice Mail (VM) on the telephone in the office. Then at the dial tone press *99 and if you have VM on this Telephone Number (TN), it will ask you for the default passcode = TN-Last-Four-Digits, then there is a facility inside the VM box that allows you to change it to any passcode that is concvenient to you. If you need any further assistance I would recommend you dowload your user guide here for reference purposes.

 

Hope this helps you out.

afc
New Member

Re: Setting Up Voicemail

I am a new business customer and am trying to set up my voicemail.  I tried *99 and I get a recorded message...the mailbox number you are trying to reach is not in service. 

I also tried to set up voicemail online, but I get the message that I will receive a PIN number by mail in 2 weeks. 

Then I call the number listed on my bill and it says it is disconnected. 

Any ideas?

sfk
New Member

Re: Setting Up Voicemail

I'm having a similar problem.  *99 just gives me a busy signal.  If anyone knows how to remedy this, or how to reach tech support, it would be appreciated.

Community Manager
Community Manager

Re: Setting Up Voicemail

Hello afc sorry for the delay,

 

Are you still having issues setting up your voicemail?

 

Community Manager
Community Manager

Re: Setting Up Voicemail

Hello sfk welcome to the forum,

 

Are you still getting a busy signal when dialing *99?

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