No support after 5:00?

[wbjones]

I have tried calling the 800 support number which is advertised as being available 24/7 but no matter what I try I get a recording stating that our office is closed. please call back during normal business hours. How do I reach someone after 7:00 on the east coast?  Is there a secret way to get someone?

[Comcast_Phil]

Hi wbjones and welcome to the support forums.

The Comcast Business line 18003913000 is a 24/7 support line. I apologize if you are not able to get through. If you do need any additional assistance, please do let me know by sending me a private message that includes your name, full address, phone number and the details of your issue.