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How to change the caller ID display name

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AcmeRetail
New Member

How to change the caller ID display name

How do we update / change the caller ID display name?  When we call from our Comcast voice lines, those we are calling receive the name of a retired employee on the caller ID.  We would like to update the caller ID display name to just display our company name.

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Re: How to change the caller ID display name

HI AcmeRetail.  The Business Service Center @ 1-800-391-3000 can provide immediate assistance with the changes to your outbound caller id display.  Alternately, if you will send me a private message with the phone numbers and the necessary changes, I will engage the Regional Support Center to assist with resolution of this issue.

 

Thank You

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2 REPLIES
Community Manager
Community Manager

Re: How to change the caller ID display name

HI AcmeRetail.  The Business Service Center @ 1-800-391-3000 can provide immediate assistance with the changes to your outbound caller id display.  Alternately, if you will send me a private message with the phone numbers and the necessary changes, I will engage the Regional Support Center to assist with resolution of this issue.

 

Thank You

johnhanley90
New Member

Re: How to change the caller ID display name

My phone lines were setup on Saturday and my Caller ID is still not correct, I requested the change on March 12.

 

Can someone get back to me with a time frame when it will be changed?


Comcast_John wrote:

HI AcmeRetail.  The Business Service Center @ 1-800-391-3000 can provide immediate assistance with the changes to your outbound caller id display.  Alternately, if you will send me a private message with the phone numbers and the necessary changes, I will engage the Regional Support Center to assist with resolution of this issue.

 

Thank You


 

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