I just attempted to retrieve messages for the first time. I entered *99, got the system which told me I had 8 messages. It said to play messages enter "1" which I did. It did not recognize any entry and continued offered options until it had me enter the phone number associated with the account. I entered my full phone number and it replied ""40507" is not a valid mailbox number. I haven't been able to access my work voicemail since last Thursday and this really doesn't look good for my business. Help!
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Re: Can't access voicemail
08-13-2014 11:25 AM
HI Coverguy. Our Regional Support Center informed us that they have worked with you to resolve the Voicemail access issue. Additional information on business voicemail features and functionality can be obtained here. . Voicemail Overview.