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What is going on with our service

Adrianazarate
New Member

What is going on with our service

I received a bill twice in a month with the wrong service address. Spoke to many reps. Advised the problem was taken care of. Now I habe a $500 plus balance for an address I am not using . The transfer of service has been a nightmare. Someone in charge better call me asap! I'm not calling again just to be told everything is under control when it's not!
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1 REPLY
Community Manager
Community Manager

Re: What is going on with our service

Hello Adrianazarate and welcome to forums,

 

I am sorry to hear about your billing issues. Would you please send me a private message with both account numbers so I can investigate for you?

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