Back to Top

Termination of Contract

SOLVED
Highlighted
New Member

Termination of Contract

Hello,

 

I have spoken with one of the customer service agent and told her the current situation of the building As of January 1, 2017 we were informed that our lease is not renewable since the building would be torn down to build a 6 stories condo or a mini hotel.  I have requested a termination of the service on April 30, 2017 since the new office location that I will be moving in is already equipped with the internet. Please advise where to get the waiver form for the Early Termination . Thanks 

Accepted Solution

Re: Termination of Contract

Hello alagahomecare,

 

All disconnect requests and early termination fee waiver requests can be made to the retention department at 800-391-3000. 

View solution in context
3 REPLIES
Community Manager

Re: Termination of Contract

Hello alagahomecare,

 

All disconnect requests and early termination fee waiver requests can be made to the retention department at 800-391-3000. 

New Member

Re: Termination of Contract

I WANTED TO CANCEL THE TV PART OF MY CONTRACT AND THE PHONE PART SINCE WE MOVED TO OUR NEW LOCATION THE OFFICE IS JUST WAY TO SMALL  FOR A TV AND WE ARE ONLY AT THE BUILDING FOR FOUR HRS A DAY IN THE AM HOURS AND EVRYONE HAS A MOBILE PHONE SO THERES NO NEED FOR A PHONE

ALSO IF YOU CAN ASSIST ME I WAS TOLD I SHOULD GO TO COMCAST AND HAVE YOU PUT AN APP OR SOMETHING IN MY LABTOP SO WHEN I GO OUT OF TOWN I CAN DIAL INTO MY COMPUTOR AT THE OFFICE AND ALSO PRINT STUFF ON MY PRINTER IN THE OFFICE EVEN THOUGH I AM NOT THERE.THE COMCAST OFFICE IS NOT WHERE IS USED TO BE THE BUILDING IS EMPTY CAN YOU HELP ME WITH THIS OR DO I JUST GO BUY A PROGRAM SOMEWHERE AND WHAT WOULD THE PROGRAM BE

Community Manager

Re: Termination of Contract

Hello dennissoloy,

 

If you're wanting to completely remove your phones and tv you can reach out to the retention department at 800-391-3000.

 

The program you're talking about sounds like a remote desktop software which we unfortunately do not offer. I recommend speaking to your IT person about getting one set up or doing some quick google searches on the top rated ones. 

 

I hope this information helps

Discussion Stats
  • 3 replies
  • 127 views
  • 0 kudos
  • 3 in conversation