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Tax exempt for non-profit organization

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danix180
Visitor

Tax exempt for non-profit organization

Would you be able to assist us with a tax exempt question?
 
Our organization is a non profit tax-exempt, and the tax-exempt certificate has been provided to Comcast on at least two occasions.
We are recognized as "Religious Organization" that meets all the organizational and operational requirements of Section 501(c)(3) of the Internal Revenue Code. Also we Provided a Sales Tax exemption Certificate from Illinois Department of Revenue
 
We continue to be billed for taxes for many months now. I called Comcast a few times and escalated it and been assured that it is now "fixed" and the next bill will not have tax on it and we will get a credit for taxes collected. But nothing seems to be happening.
 
Would you be able to help or to provide some information about the tax exemption?
 
Thank you so much in advance,
Regards,
Daniel C
Accepted Solution

Re: Tax exempt for non-profit organization

Thank you Phil for your active involvement to get this resolved. 

 

So there won't be any confusion with the Tax Exempt for Comcast Business, I'm going to post the information I received officially from Comcast. 

 

Basically they told me that all the exempt documents are correct but Comcast doesn't offer tax exempt for Phone services, or if you have phones bundled with your Service. For either Federal or State. So there's nothing they can do.

 

From out Non Profit org perspective, I don't understand the reasoning, but it is what it is.

Thanks for your efforts.

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3 REPLIES
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Official Employee

Re: Tax exempt for non-profit organization

 

Hi danix180 and welcome to the support forums.

 

I would like to assist with your billing concerns and review the status of your account. Please private message me your account number and the name of your organization as it appears on your bill. 

danix180
Visitor

Re: Tax exempt for non-profit organization

Thanks Phil for all your assistance with this issue.

 

I'm currently working with the local rep to have the tax exempt applied under the correct code. 

I'll updated the topic and mark it as resolved when I wrap things out.

 

Thank you again. Great customer service!

danix180
Visitor

Re: Tax exempt for non-profit organization

Thank you Phil for your active involvement to get this resolved. 

 

So there won't be any confusion with the Tax Exempt for Comcast Business, I'm going to post the information I received officially from Comcast. 

 

Basically they told me that all the exempt documents are correct but Comcast doesn't offer tax exempt for Phone services, or if you have phones bundled with your Service. For either Federal or State. So there's nothing they can do.

 

From out Non Profit org perspective, I don't understand the reasoning, but it is what it is.

Thanks for your efforts.

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