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Signed BSOAgreement 2.6.17, not implemeted & no help on resolution?

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nasdaqguy
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Signed BSOAgreement 2.6.17, not implemeted & no help on resolution?

Numerous emails & conversations on implementing the 50% cost reduction (2.6.17), and credit on billing overages for 10 months now.  Much talk bit no action.  On 10/3, finally got the +50mbs bump in the BSOA but bill went up another $90/mth.  Held hostage, help?

Accepted Solution

Re: Signed BSOAgreement 2.6.17, not implemeted & no help on resolution?

 

Hi nasdaqguy and welcome to the business forums.

 

I can certainly assist and review your billing concerns. Please private message me your full name, the full service address and the phone number associated with the account.

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nasdaqguy
New Member

Re: Signed BSOAgreement 2.6.17, not implemeted & no help on resolution?

Another set of emails; another day of radio silence...with no follow-up.  Thank you for the outstanding customer service.

Official Employee

Re: Signed BSOAgreement 2.6.17, not implemeted & no help on resolution?

 

Hi nasdaqguy and welcome to the business forums.

 

I can certainly assist and review your billing concerns. Please private message me your full name, the full service address and the phone number associated with the account.

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