Billing & Customer Service
Back to Top

Reps keep trying to convert me to residential service

vx0
New Member

Reps keep trying to convert me to residential service

I have Comcast Business with static IPs, however every time I walk into Fry's Electronics in Houston, TX, two XFinity sales people (different people every time) stop me and tell me that they can save me a ton of money and provide better service if I switch to residential. They tell me that XFinity residential is superior to Comcast Business.

 

Is this true or are multiple sales reps misinformed? Should I switch to a residential connection for my business and save over $100 a month?

Highlighted
Official Employee

Re: Reps keep trying to convert me to residential service

Hi vx0 and welcome to the business forums.

 

I can help with your service inquiry. I wouldn't say one is superior to the other. Business services offer statics where residential does not offer them at all. This really depends on your business needs. Please let me know if you need anything else. 

Discussion stats
  • 1 reply
  • 45 views
  • 0 kudos
  • 2 in conversation