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My Bill is Wrong

SOLVED
cjblckwl82
New Member

My Bill is Wrong

I am getting billed a charge for a Comcast Tech visit even though Tier 2 Comcast support asked me to schedule it. It was for a line test that the FIRST tech that came out didn't do and I was having problems after the first tech had left.

I had been having problems for over 60 days with no resolution.

 

I want to call the billing department but it's closed right now.

This charge is bogus.

 

I want this fixed and I am hoping someone from Comcast is monitoring these forums.

 

Accepted Solution

Re: My Bill is Wrong

We paid the $404.24 on 5-12-17 ck#007863. Have you not received the check yet?

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4 REPLIES
Community Manager
Community Manager

Re: My Bill is Wrong

Hello cjblckwl82,

 

Can you please send me a private message with your account number so we can investigate?

 

Thank you   

cjblckwl82
New Member

Re: My Bill is Wrong

Thanks for your help.

I called yesterday and got everything resolved.

 

Have a good one!

 

Community Manager
Community Manager

Re: My Bill is Wrong

Good to hear, if anything comes up feel free to let us know.  

envoycondo
New Member

Re: My Bill is Wrong

We paid the $404.24 on 5-12-17 ck#007863. Have you not received the check yet?

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