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Late Fee from Auto Pay Malfunction

Bwine1949
New Member

Late Fee from Auto Pay Malfunction

I have a question about the late fee penalty for monthly payments. We have always used Auto Pay and have never been late, we had a power outage a couple weeks ago that reset our entire network and internet. I would Like to know if we could have a credit bacfor what heppend

Official Employee

Re: Late Fee from Auto Pay Malfunction

 

Hi Bwine1949 and welcome to the business forums.

 

I can certainly review your account and look into your billing concerns. Please private message me your first and last name, the name of your business, the full address of your business location and the phone number associated with your account. 

Bwine1949
New Member

Re: Late Fee from Auto Pay Malfunction

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Official Employee

Re: Late Fee from Auto Pay Malfunction

Please remove your last post containing your information and resent it to me in a private message. 

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